Below FAQs are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to support@tmcflorida.com.
Need Assitance?
If you have an issue or question that requires immediate assistance, you can call us on +1-321-999-7080 and talk with our Customer Service representative.
Frequently Asked Questions
What is Hemani Fragrances?
Hemani Fragrances is born to tell a story of every fragrance and every note, we try to provide the most exquisite scents to fit your lifestyle and personality. Hemani manufactures EDT, EDP, Aerosol Fragrances, Deodorants, and many other fragrance products.
What does Hemani currently offer?
• Range of over 200 Fine Fragrances and Perfumed Body Sprays.
• Range of over 50 Concentrated Perfume Oils.
• Range of special environmentally friendly Solid Perfumes.
• Range of Scented Candles.
• Range of Diffusers, Room Fresheners, Bakhour and many more Home Fragrance products.
• Range of EDT and EDP.
• Range of Non-Alcoholic Fragrances.
• Range of Perfumed Body Spray.
• Our range provides daily freshness, to distinctive concentrated oils to long lasting luxury oriental scents.
• Range of over 50 Concentrated Perfume Oils.
• Range of special environmentally friendly Solid Perfumes.
• Range of Scented Candles.
• Range of Diffusers, Room Fresheners, Bakhour and many more Home Fragrance products.
• Range of EDT and EDP.
• Range of Non-Alcoholic Fragrances.
• Range of Perfumed Body Spray.
• Our range provides daily freshness, to distinctive concentrated oils to long lasting luxury oriental scents.
Offers & Discounts?
Our offers and promotion codes will be updated on our website and social media pages.
How can I get support?
For any assistance, please contact our customer service team at info@hemanifragrances.com, or phone number +1-321-999-7070.
Our support hours are Monday to Friday 8 AM to 4.30 PM (EST)
Our support hours are Monday to Friday 8 AM to 4.30 PM (EST)
What are the shipping charges?
• Shipping will be calculated at checkout according to the country.
• Canada – Shipping rates will be calculated during checkout. Duties and taxes are to be paid by the customer once packages arrive to destination country.
• Canada – Shipping rates will be calculated during checkout. Duties and taxes are to be paid by the customer once packages arrive to destination country.
What is your return and refund policy?
As per our company policy, we do not accept and returns or refunds. However, if your item arrives damaged, kindly refer to our Damaged in Transit policy.
How do I cancel or change my order?
We are not able to cancel or make changes to the order once placed.
How do I check my order status or order tracking?
Once your item is shipped, you will receive an email with tracking information.
What do I do if my order arrives damaged?
Kindly contact our customer service team by email and we will arrange a return, replacement or refund according to our return policy.
Kindly send your request within 3 days of receiving with photos if applicable to info@hemanifragrances.com
Kindly send your request within 3 days of receiving with photos if applicable to info@hemanifragrances.com